Tamerlaine Sanctuary & Preserve Privacy Policy

Tamerlaine Sanctuary & Preserve (“Tamerlaine,” “we,” “us,” or “our”) is committed to protecting your privacy and respecting your trust. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us online, in person, or through digital communications.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Donation and payment information (processed securely by third-party platforms)

We may also collect limited non-personal information, such as website usage data, to help us improve our communications and services.

How We Use Your Information

We use your information to:

  • Process donations and memberships

  • Send updates about our work, animal residents, and programs

  • Communicate during emergencies or urgent situations

  • Provide receipts, acknowledgments, and stewardship communications

  • Respond to inquiries or requests

We only use your information in ways that align with our mission and your relationship with Tamerlaine.

SMS Communications

If you choose to provide your phone number, you may receive occasional text messages from Tamerlaine Sanctuary & Preserve, including updates, fundraising appeals, and emergency communications.

  • Message frequency varies

  • Message and data rates may apply

  • Consent to receive SMS messages is not a condition of donating

You may opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us directly.

SMS messages may be delivered using third-party service providers such as Classy and GoFundMe, who process information on our behalf in accordance with their own privacy and security standards.

Data Sharing

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third-party service providers who help us operate our website, process donations, or send communications. These partners are required to protect your information and use it only for the services they provide to Tamerlaine.

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. Donation transactions are processed through secure, encrypted platforms, and we do not store full payment details on our own servers.

Your Choices

You may:

  • Opt out of email communications at any time using the unsubscribe link provided

  • Opt out of SMS communications by replying STOP

  • Request to review, update, or delete your personal information by contacting us

Children’s Privacy

Tamerlaine Sanctuary & Preserve does not knowingly collect personal information from children under the age of 13 without parental consent.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

Tamerlaine Sanctuary & Preserve
Email: info@tamerlaine.org
Website: www.tamerlaine.org